{"id":611,"date":"2019-01-23T03:35:38","date_gmt":"2019-01-23T01:35:38","guid":{"rendered":"http:\/\/www.suvieyewear.com\/?page_id=611"},"modified":"2019-09-18T10:53:08","modified_gmt":"2019-09-18T07:53:08","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/superiorshop.ee\/en\/privacy-policy\/","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"\n<p><strong>PROCESSING\nOF PERSONAL DATA<\/strong><strong><\/strong><\/p>\n\n\n\n<p>The controller of the personal data of the online shop suvieyewear.com is Superior O\u00dc (registry code 12491664), located at Filmi 6\/\u00e4ripind 5, Tallinn , phone 5115552 and email info@suvieyewear.com.<\/p>\n\n\n\n<p><strong>What\npersonal data are processed<\/strong><strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>name,\nphone number and email address;<\/li><li>delivery\naddress;<\/li><li>bank\naccount number;<\/li><li>cost\nof goods and services and data related to payments (purchase history);<\/li><li>customer\nsupport data.<\/li><\/ul>\n\n\n\n<p><strong>Why personal data are processed<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Personal\ndata are used to manage the customer\u2019s orders and deliver goods.<\/p>\n\n\n\n<p>Purchase\nhistory details (date of purchase, goods, quantity, customer\u2019s data) are used\nfor preparing summaries of goods and services purchased and for analysing\ncustomer preferences.<\/p>\n\n\n\n<p>The bank\naccount number is used to reimburse payments to the customer.<\/p>\n\n\n\n<p>Personal\ndata such as email, phone number and the customer&#8217;s name are processed to\nhandle any issues relating to the provision of goods and services (customer\nsupport).<\/p>\n\n\n\n<p>The IP\naddress or other web identifiers of a user of the online shop are processed for\nthe provision of the online shop as an information society service and for web\nuse statistics.<\/p>\n\n\n\n<p><strong>Legal grounds<\/strong><\/p>\n\n\n\n<p>Personal\ndata are processed for the purpose of performing a contract concluded with the\ncustomer.<\/p>\n\n\n\n<p>Personal\ndata are processed for performing legal obligations (such as accounting and the\nsettlement of consumer complaints).<\/p>\n\n\n\n<p><strong>Recipients\nof personal data<\/strong><\/p>\n\n\n\n<p>Superior O\u00dc is responsible for handling personal data. All personal data required for making payment will be forwarded to Maksekeskus AS, an authorized processor.<\/p>\n\n\n\n<p>Personal data are transmitted to the customer support of the online shop for managing purchases and purchase history and for settling any problems that the customers may have.<\/p>\n\n\n\n<p>The\nname, phone number and email address are transmitted\nto the transport service provider selected by the customer. When the\ngoods are delivered by a courier, the customer\u2019s address is also transmitted\ntogether with the contact details.<\/p>\n\n\n\n<p>If the\naccounts of the web shop are kept by a service provider, the personal data are\ntransmitted to the service provider for performing accounting operations.<\/p>\n\n\n\n<p>Personal\ndata may be transmitted to IT service providers if this is necessary for\nensuring the functionality of the online shop or for data hosting.<\/p>\n\n\n\n<p><strong>Security\nand access to data<\/strong><\/p>\n\n\n\n<p>Personal data are stored in the servers, which are located on the territory of a member state of the European Union or states of the European Economic Area. Data may be transferred to the countries whose data protection levels have been assessed as adequate by the European Commission and to the companies in the USA who have joined the Privacy Shield framework.<\/p>\n\n\n\n<p>Personal\ndata can be accessed by the staff of the online shop in order to settle\ntechnical issues related to the use of the online shop and to provide customer\nsupport.<\/p>\n\n\n\n<p>The\nonline shop takes appropriate physical, organisational and IT security measures\nto protect personal data against accidental or unlawful destruction, loss,\nalteration or unauthorised access and disclosure.<\/p>\n\n\n\n<p>Personal\ndata are transmitted to the data processors of the online shop (such as the\nproviders of transport and data hosting services) and processed under contracts\nconcluded between the online shop and the processors. The processors must\nensure appropriate safeguards when processing personal data.<\/p>\n\n\n\n<p><strong>Access to and rectification of personal data<\/strong><\/p>\n\n\n\n<p>Personal\ndata can be accessed and rectified in the user profile of the online shop. When\na purchase has been made without a user account, personal data can be accessed\nthrough customer support.<\/p>\n\n\n\n<p><strong>Withdrawal\nof consent<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Where personal data are processed on the basis of the\ncustomer\u2019s consent, the customer has the right to withdraw his\/her consent by\nnotifying customer\nsupport by email.<\/p>\n\n\n\n<p><strong>Storage<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Personal\ndata are erased upon the closure of a customer account of the online shop,\nunless the storage of the data is necessary for accounting purposes or for the\nsettlement of consumer disputes.<\/p>\n\n\n\n<p>For\nonline purchases made without a customer account, the purchase history is\nstored for three years.<\/p>\n\n\n\n<p>In the\nevent of disputes concerning payments and consumer disputes, the personal data\nare stored until the claim is satisfied or until the end of the limitation\nperiod.<\/p>\n\n\n\n<p>Personal\ndata needed for accounting purposes are stored for seven years.<\/p>\n\n\n\n<p><strong>Erasure<\/strong><strong><\/strong><\/p>\n\n\n\n<p>For the\nerasure of the personal data, customer support must be contacted via email.\nrequests of erasure are responded to no later than within one month and the\nperiod of erasure shall be specified.<\/p>\n\n\n\n<p><strong>Transmission<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Requests\nto transmit personal data submitted via email are responded to within one\nmonth. Customer support identifies the person and indicates what personal data\nare to be transmitted.<\/p>\n\n\n\n<p><strong>Direct\nmarketing messages<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Email address and phone\nnumber are used for sending direct marketing messages if the customer has given\nthe respective consent. If the customer does not want to receive direct\nmarketing messages, the customer should select the relevant link at the footer\nof the email or contact\ncustomer service.<\/p>\n\n\n\n<p>Where personal data are processed for direct marketing purposes (profiling), the customer has the right to object at any time both to the initial and further processing of his\/her personal data, including profiling related to direct marketing by notifying customer support thereof via email.<\/p>\n\n\n\n<p><strong>Dispute\nresolution<\/strong><strong><\/strong><\/p>\n\n\n\n<p>Disputes concerning the processing of personal data are settled through customer support info@suvieyewear.com. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PROCESSING OF PERSONAL DATA The controller of the personal data of the online shop suvieyewear.com is Superior O\u00dc (registry code 12491664), located at Filmi 6\/\u00e4ripind 5, Tallinn , phone 5115552 and email info@suvieyewear.com. What personal data are processed name, phone number and email address; delivery address; bank account number; cost of goods and services and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-611","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Carolina","author_link":"https:\/\/superiorshop.ee\/en\/author\/jsdplcph\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/pages\/611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/comments?post=611"}],"version-history":[{"count":0,"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/pages\/611\/revisions"}],"wp:attachment":[{"href":"https:\/\/superiorshop.ee\/en\/wp-json\/wp\/v2\/media?parent=611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}